Orbital - Security & Trust

Organizational Security
- Information Security Program
-Third-Party Audits
  • Our organization undergoes independent third-party assessments to test our security and compliance controls.
- Third-Party Penetration Testing
  • We perform an independent third-party penetration at least annually to ensure that the security posture of our services is uncompromised.
- Roles and Responsibilities
  • Roles and responsibilities related to our Information Security Program and the protection of our customer’s data are well defined and documented. Our team members are required to review and accept all of the security policies.
- Security Awareness Training
  • Our team members are required to go through employee security awareness training covering industry standard practices and information security topics such as phishing and password management.
- Confidentiality
  • All team members are required to sign and adhere to an industry standard confidentiality agreement prior to their first day of work.
- Background Checks
  • We perform background checks on all new team members in accordance with local laws.
Cloud Security
- Cloud Infrastructure Security
-Data Hosting Security
  • All of our data is hosted on Google Cloud Platform (GCP) databases. These databases are all located in the United States and the Europe Union. Please reference the above vendor specific documentation linked above for more information.
- Encryption at Rest
  • All databases are encrypted at rest.
- Encryption in Transit
  • Our applications encrypt in transit with TLS/SSL only.
- Vulnerability Scanning
  • We perform vulnerability scanning and actively monitor for threats.
- Logging and Monitoring
  • We actively monitor and log various cloud services.
- Business Continuity and Disaster Recovery
  • We use our data hosting provider’s backup services to reduce any risk of data loss in the event of a hardware failure. We utilize monitoring services to alert the team in the event of any failures affecting users.
- Incident Response
  • We have a process for handling information security events which includes escalation procedures, rapid mitigation and communication.
Access Security
- Permissions and Authentication
-Least Privilege Access Control
  • We follow the principle of least privilege with respect to identity and access management.
- Quarterly Access Reviews
  • We perform quarterly access reviews of all team members with access to sensitive systems.
- Password Requirements
  • All team members are required to adhere to a minimum set of password requirements and complexity for access.
- Password Managers
  • All company issued laptops utilize a password manager for team members to manage passwords and maintain password complexity.
Vendor and Risk Management
- Annual Risk Assessments
- Vendor Risk Management
  • Vendor risk is determined and the appropriate vendor reviews are performed prior to authorizing a new vendor.
Contact Us
If you have any questions, comments or concerns or if you wish to report a potential security issue, please contact security@withorbital.com.